Uninstalling and Reinstalling the Scan Client

Follow the steps outlined below:

Step 1

In Control Panel, uninstall the following items in this order:

Step 2

Delete the Identifi Scan Machine-wide installer folder from C:\Program Files (x86)\Identifi

Step 3

Check the following paths and delete the following folders:

• C:\Users\username\AppData\Local   (delete the IdentifiScan folder)
• C:\Users\username\AppData\Local\iDentifi.Net   (delete the iDentifi.Scan folder)

Step 4

Reinstall the Scan Client.  (See this article for instructions.)