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  1. Identifi Support
  2. Installation & Troubleshooting Guides

Installation & Troubleshooting Guides

Troubleshooting

  • Canceling Stuck Batches ("Response Status code does not indicate success: 500 (Internal Server Error)")
  • Document Detail Viewer "Unexpected Server Response" Error Message
  • Antivirus Exclusion Paths and Client Workstation Minimum Requirements
  • Scan Client Error: "Root Element is Missing"
  • Resolving Common Issues with Identifi Clients
  • How to Download Microsoft Visual C++ Redistributable Package Needed for Desktop eSign and eReceipt
See all 9 articles

Installation Guides

  • Supported Devices List - Scanners and Tablets
  • API Integration
  • Importing Data into Identifi
  • Importing Documents into Identifi
  • Uninstalling and Reinstalling the Scan Client
  • Uplink Client Upgrade Instructions
See all 14 articles
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