Troubleshooting
Tips and tricks to solve (or avoid!) common problems.
- Canceling Stuck Batches ("Response Status code does not indicate success: 500 (Internal Server Error)")
- Document Detail Viewer "Unexpected Server Response" Error Message
- Antivirus Exclusion Paths and Client Workstation Minimum Requirements
- Scan Client Error: "Root Element is Missing"
- Resolving Common Issues with Identifi Clients
- How to Download Microsoft Visual C++ Redistributable Package Needed for Desktop eSign and eReceipt
- Finding Product Version and License Information
- Resolving Client Application Issues by Running the Machine Wide Installer
- Resolving a Signature Pad Delay